Frequently Asked Questions
How do I know if counseling is an option for me?
1
If you are struggling to balance it all, feeling anxious, depressed, or just not sure what to do to help yourself feel better, counseling can be a helpful tool. It can be a place to help you gain clarity while also learning coping mechanisms, ways to change your thinking, and so much more. Counseling can be a wonderful tool to help you figure out the best way to handle life’s challenges.
How does payment work?
2
We currently accept Blue Cross Blue Shield, UMR, UHC, and Optum insurances. If you are interested in services and do not see your insurance listed, we do offer out-of-network billing through a superbill. If you are unsure of what your insurance covers for mental health counseling, please contact them. I always suggest potential clients check with their insurance before the first session to minimize any surprises.
Do you offer telehealth sessions?
3
Yes, I do! I am currently located in Spencer, Iowa and if you are in the area, you can either come to the office for counseling, or if it is easier, have sessions online. I am currently licensed in South Dakota and Iowa and can see you via telehealth if you are located in either of these states.
How do I get started?
4
If you would like to get started, you can call me at 605-741-4047 or email me at emily@phoenixcounselingllc.com. You can always fill out the inquiry form under “get started” if you would prefer!